My Office and Policies

My Office

I rent office space in San Francisco from Holistic Doctor Michael Cantwell MD (MCMD). We have separate practices, but do share some patients and offer joint follow up appointments at patient request.

I also rent an office near downtown Mill Valley in Marin County. There is a small parking lot in front of the building, and free street parking on Millwood Street or Presidio Avenue.

Policies

I practice on a fee for service basis, with payment by cash, MasterCard or Visa, or check due at the end of each visit. When you leave, you will be provided with a completed superbill for you to submit to your insurance company for reimbursement. You only pay for the time you spend in the office with me.

Fee Schedule:

• 75-minute New Patient Evaluation with review of Past Medical History, Physical Exam for fibromyalgia, and written Assessment and Plan — $350 ($370, effective July 1, 2018)
• 60-minute in-person follow-up exam, phone consultation/Skype consultation — $270
• 30-minute in-person follow-up exam, phone consultation/Skype consultation — $160

When you schedule an initial appointment, a packet of materials asking about your medical history will be sent to you. These should be completed in advance of your first visit and sent back to me so I can review them before your first appointment.

Cancellations: Patients must provide four calendar days notice to either cancel or reschedule a new patient appointment. If less than four days notice is provided, clients will be charged 50% of the full fee for the appointment. We require that all patients have a current credit card on file.

Free Consultation

I offer a complimentary 10-minute phone consultation in advance of your visit. During this phone call we can discuss your symptom history and I can answer any questions you might have about my practice. I really enjoy the opportunity to talk to potential patients before the first visit. It gives me the chance to get to know you a little better, and understand the problems you are facing. It also gives you the opportunity to ask me if your symptoms might fall into the fibromyalgia/chronic fatigue syndrome category, and how I could help you. This way you we determine if my services are a match for your needs. Please call the office to schedule the complimentary phone consultation or a regular in-person appointment at (415) 927-0600.

Disability

Under Dr. Congdon’s care most patients improve and are much more functional, but occasionally new patients ask about disability. If you believe you may need to be on disability you need to contact your primary care provider (or the doctor who has seen you for the longest time and best knows your condition) to discuss the process. Dr. Congdon does not perform disability exams or fill out disability forms, but you are welcome to use the comprehensive new patient evaluation Dr. Congdon prepares for each new patient as documentation of your condition.